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Also
see the Online Manual
Where do I upload my files?
Long into your ftp space with the log in information
you received in the welcome letter and put all files in
the www folder. "Note" do not delete
any of the folders found here. Or your account will not
function right, And the only way to fix it is to reboot
the account.
How
do I access my Control Panel?
http://www.yourdomain.com/cpanel/
. If your domain has not updated to our nameservers yet,
You can access your control panel via http://your ip adderss/cpanel/
. Your account name and pw must be used to access this
area.
How
long does it take to setup an account?
Normally your site will be up and available to you within
1-8 hours of receiving your order.
Will
I have unlimited access to update my pages?
You have unlimited access via FTP and Telnet 24-hours
a day. As such, you can create and maintain your web pages
on your own computer and upload files to your web site
at your leisure.
Do
you require a contract?
No we do not, and you may canncel your account at
any time.
Can
I upgrade my plan or features later?
Yes you may upgrade to another plan at any time, There
are no charges for upgrading.
What
are your server specs?
Our servers are Dual P3 or Athlon 1 GHZ or faster , with
3.6 Gig of Ram running Red Hat Linux, Apache Web Server.
Where
are your servers located?
Allnet servers are located in
a Network Operations Center (NOC) in Englewood Colorado.
Monitored 24/7 365 days a year. For more info click
here
What
domain names do you support?
We support all domains, including foreign domains.
Do
you offer a money back guarantee?
Our Virtual Hosting packages include a 15 day money back
guarantee.
Now
I need to transfer my domain how do I go about this?
To transfer your domain name to be hosted with Allnethosting,
you must make the appropriate changes with the registrar
that you used to register the domain name. Please use
the information below to transfer your domain name to.
If you registered your domain name at Network Solutions,
go here to make changes.
http://www.networksolutions.com/makechanges
If you registered your domain name at Register.com, go
here for more information.
http://www.register.com/faq/dns.cgi?1|2167126033|#1
If
you have registered your domain name with another registrar,
contact that registrar to find out how to make changes.
To transfer your existing domain to our servers, a transfer
request will need to be made with Internic. If you would
like to make the request yourself, here is the relevant
information:
Name Server Information
NS1.ALLNETHOST.COM
NS2.ALLNETHOST.COM
How
long does a domain transfer take?
Domain name transfers take up to
7days. If your domain is not done in 3 days, please contact
the site where you bought the name and ask them to move
your site to our nameservers listed in your welcome letter.
Only the admin and tech contact of your site can move
DNS on a site. If you are not listed as the admin or tech
contact you must ask one of these person to approve the
move of the site. All we can do for you is request the
move it is up to you to see that the move goes through.
How
do I get my email to work with Outlook or Netscape?
See online manual go
here
Do
you allow adult content?
We do not allow adult content please read our
Terms of Service for content
violations.
What
is the path to Perl?
/usr/bin/perl
What
is the path to send mail?
/usr/lib/sendmail
Why
wont my CGI script work?
Make sure to use ASCII mode when uploading files that
end with ( .pl and .cgi ) . Uploading in binary
will cause problems with the script. Follow the directions
that came with the script. Make sure you have files chomd
settings current. Also Double check the paths where the
programs ask for them. Most cgi or pl files will need
to have their chomd settings set to 755.
Again follow the instructions that come with the script.
If
you're having problems with your account or just need
the location
of your sendmail, look over our ONLINE
MANUAL
For
billing questions contact billing@allnethosting.com
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